Privacy Policy
Welcome to SmartSikshya, a comprehensive solution for educational
institutions based in Kathmandu, Nepal. This Privacy Policy explains how we collect,
use, and protect your information when you visit or use our website and services at
www.smartsikshya.com.
By accessing or using our services, you consent to the collection and use of your
information as outlined in this Privacy Policy.
1. Information We Collect
- Personal Information: When you create an account, we may
collect
personal details such as your name, email address, phone number, and
institution
information.
- Usage Data: We collect information about how you interact
with
our website and services, such as pages viewed, actions taken, and device
information.
- Payment Information: If you make a payment, we collect
payment
details, but we do not store your full payment information. Payments are
processed
securely by our payment gateway partners.
2. How We Use Your Information
- To provide, operate, and improve our services, including School Management
System
(SMS), Learning Management System (LMS), and Online Coding Learning Program.
- To communicate with you, including sending important service-related updates
and
marketing messages (if opted-in).
- To process payments securely through trusted payment gateway providers.
- To analyze usage trends and improve user experience.
3. Data Sharing and Disclosure
- We do not share your personal information with third parties, except in the
following
cases:
- With service providers who assist in operating our platform, such as
payment processors and cloud storage providers.
- If required by law, legal process, or to protect our rights and
interests.
4. Data Security
We implement reasonable technical and organizational measures to protect your
personal data
from unauthorized access, alteration, or destruction. However, no method of
electronic
storage or transmission is completely secure, and we cannot guarantee absolute
security.
5. Cookies and Tracking Technologies
- We use cookies and similar tracking technologies to enhance your user
experience
and analyze website traffic.
- You can manage your cookie preferences through your browser settings.
6. Your Rights and Choices
- You may access, update, or delete your personal information by contacting
us.
- You may opt-out of marketing communications at any time by following the
unsubscribe
link in the emails we send.
7. Retention of Data
We retain your personal data only for as long as necessary to fulfill the
purposes
outlined
in this Privacy Policy or as required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we
will
post the updated policy on our website and notify you of significant changes.
Your
continued use of our services after the changes will signify your acceptance of
the
updated Privacy Policy.